The refunds policy only applies to those registrants who have upgraded their listing.
As a registrant with an upgraded listing on the International Regulator of Coaching and Mentoring CIC's Register, you have the right to cancel your upgrade within seven days of your initial upgrade date. Where you cancel your upgrade, you will have your payment less the PayPal charges refunded electronically to your PayPal account.
Cancellation of your upgraded listing after the initial seven days can be done through your PayPal account.
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